Services
Software Process, Inc. provides our customers with the following Services:

  • ITIL, ITSM, ISO, CMMI and capability assessments and audits for clients across the globe.
    • Short Term Assessments – Two Weeks, 4 Weeks, 8 Weeks and 12 Weeks depending on the size and complexity of organizations.
    • CMMI Maturity Assessments – Six to Eight Weeks
    • Capability Assessments - 4 to 8 Weeks
    • Road Maps and Strategic Alignments – 6 to 12 Weeks

  • Strategic and Transformational Road Maps
    • Developing business and IT Roadmaps
    • Aligning Transformational Roadmap with Business requirements and Tactical Roadmaps.
    • Business Service Management Roadmaps.

  • Organizational Change Management
    • Stakeholder Analysis, Adoption Campaigns, Communication Campaigns, Organizational Development, OCM Roadmaps, Collaboration, Roadshows, Training, Training Development and Mentoring.

  • ServiceNow Quick Starts, Health Checks, Implementations, ServiceNow Certified Administrators, Advisors, Architects, Developers, BPC, BA’s, Program Managers, Project Managers, Engagement Managers and Trainers.

  • Requirement Workshops to document “As Is” and “To Be” Process Redesign, Transformational, Modernization projects with focus on early planning, implementations, training and mentoring.

  • Program & Project Management Adoption.

  • Portfolio Project and Demand Management

  • Resource Staffing Models – Short Term and Long Term